FAQs

  • 1. WHAT IS REVIVE?

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  • 2. HOW DOES REVIVE WORK?

    We list preloved shoes on our platform with detailed descriptions and images. Buyers can browse through the listings, choose their preferred shoes, and make a purchase. Buyers can explore a wide range of preloved shoes, filter by size, style, and brand, and securely purchase the desired pair.

  • 3. WHY CHOOSE PRELOVED SHOES?

    Preloved shoes not only offer quality at a fraction of the price but also contribute to reducing waste and promoting sustainable fashion. You can find unique styles that might no longer be available in stores.

  • 4. ARE THE SHOES IN GOOD CONDITION?

    Yes, we curate our listings to ensure that shoes are in gently used or excellent condition. We provide accurate descriptions and images of the shoes, including any wear or flaws.

  • 5. IS IT SAFE TO BUY FROM REVIVE?

    Absolutely. We prioritize the safety of our users. Transactions are secured, and we encourage open communication between buyers and sellers. Additionally, we offer a return policy for cases where the item doesn’t match its description.

  • 6. HOW ARE PAYMENTS PROCESSED?

    Payments are securely processed through our platform. Buyers can use various payment methods including COD or online transactions.

  • 7. CAN I RETURN AN ITEM IF IT DOESN'T FIT OR I'M NOT SATISFIED?

    Yes, we offer a return policy to ensure customer satisfaction. If the item doesn’t match its description or doesn’t meet your expectations, you can initiate a return within a specified period.

  • 8. WHAT BRANDS ARE AVAILABLE ON REVIVE?

    We feature a diverse selection of brands, ranging from popular names to niche labels including: Nike, Adidas,Puma, Reebok, Converse, New Balance, Vans, ASICS, Under Armour, Skechers, Fila, Jordan Brand (a subsidiary of Nike), Gucci, On Running, Brooks, Hoka One, Salomon, Saucony etc. Our inventory varies based on what is available so you’ll find a wide array of options.

  • 9. HOW DO I CONTACT REVIVE'S CUSTOMER SUPPORT?

    For any inquiries or assistance, you can reach out to our dedicated customer support team atcs@revive-pk.com. We’re here to help with any questions you might have.

  • 10. HOW CAN I STAY UPDATED ON NEW ARRIVALS AND PROMOTIONS?

    Stay connected with us by subscribing to our newsletter and following us on social media platforms. You’ll receive updates on new arrivals, exclusive offers, and more.

  • 11. HOW DO I ENSURE THE SHOES FIT PROPERLY?

    We recommend referring to the size chart provided by the brand of the shoes you’re interested in. If you’re unsure, you can contact the seller to ask for specific measurements or fit details.